Example problem for searching and adding to cart
I search : 1336F-B020-AN-EN
There is a banner that says βNo exact matches were found but here are related productsβ¦β
If the model number matches exactly, then why would it say that? We are unlikely to have a situation where someone types in the exact title, word for word.
When I click, βAdd to Cartβ it gives a popup with a checkmark that says βItem successfully added to cartβ, but the item will not be added to the cart and I will be taken to the product page.
Other times, there will be no popup and I will be taken to the product page with a banner at the top that says βPlease choose an option for Condition.β
I do understand that a condition needs to be selected. With that being the case, perhaps the βAdd to Cartβ button, should be removed or replaced at this stage with a drop-down or popup. Either way, the popup that says βadded to cart successfully, should not appear until the item truly is added to the cart.
1 year ago
1 year ago